1. Introduction
Welcome to Crown Legacy Limited (“Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.
By accessing our website or using our services, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
A. Personal Information
When you interact with us, we may collect:
- Name
- Email address
- Phone number
- Business details
- Billing and shipping address
B. Non-Personal Information
We also collect non-personal data such as:
- IP address
- Browser type and version
- Device information
- Website usage data (via cookies and analytics)
3. How We Use Your Information
We use your information for the following purposes:
- To process orders and provide services
- To improve our website and customer experience
- To send marketing and promotional communications (if you opt-in)
- To respond to inquiries and customer support requests
- To comply with legal obligations and prevent fraud
4. How We Protect Your Data
We take data security seriously and implement measures to safeguard your personal information. These include:
- SSL encryption for secure transactions
- Restricted access to personal data
- Regular security audits and updates
5. Data Sharing & Disclosure
We do not sell, trade, or rent your personal data. However, we may share your information with:
- Service Providers: Payment processors, couriers, and IT service providers
- Legal Authorities: If required by law or for fraud prevention
- Business Transfers: In case of mergers or acquisitions
6. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us:
- Analyse website traffic and performance
- Remember user preferences
- Deliver targeted advertising (only if consented)
You can manage cookie preferences through your browser settings.
7. Your Rights Under UK GDPR
As per the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct any inaccurate information
- Right to Erasure: Request deletion of your data
- Right to Restriction: Limit data processing
- Right to Data Portability: Transfer data to another service provider
- Right to Object: Opt-out of marketing communications
To exercise these rights, contact us at [Your Contact Email].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.
9. Data Retention
We retain your personal data for as long as necessary to provide services and comply with legal requirements. Once no longer needed, we securely delete or anonymise the data.
10. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided personal data, contact us for removal.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
📍 Crown Legacy Limited
🏢 Company Address: Bolton, Bl3 3QS , England
📧 Email: contact@crownlegacyl.co.uk
📞 Phone: +44 (0) 7951 335 785
📜 Company Registration Number: 15414772